Last Updated: April 2026
By accessing the SeamlessFlow.ai website, engaging our services, or entering into a service agreement with SeamlessFlow.ai ("SeamlessFlow," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our website or services.
You must be at least 18 years of age to use our services or enter into any agreement with SeamlessFlow. By using our services, you represent and warrant that you are at least 18 years old and have the legal authority to enter into a binding agreement on behalf of yourself or the business entity you represent.
SeamlessFlow.ai is a cannabis dispensary SEO and marketing agency based in New York City, serving licensed cannabis businesses in New York, New Jersey, Connecticut, and Massachusetts. We offer the following monthly service tiers:
We also offer the following add-on services, which may be purchased independently or alongside a monthly plan:
The specific scope, deliverables, and timeline for your services will be defined in your individual service agreement or statement of work. SeamlessFlow reserves the right to modify, update, or discontinue any service offerings at any time, with reasonable notice to active clients.
Search engine optimization and digital marketing involve many variables that are outside of SeamlessFlow's control. Results depend on factors including, but not limited to, Google algorithm updates, changes to search engine ranking criteria, market competition, client cooperation and responsiveness, the condition of the client's existing online presence, and the competitive landscape in the client's geographic area.
SeamlessFlow does not guarantee specific search engine rankings, website traffic numbers, lead volumes, or revenue increases. Any projections, estimates, or case studies we share are provided for informational purposes only and should not be interpreted as a promise of specific outcomes for your business. Past performance achieved for other clients does not guarantee future results.
We commit to applying industry best practices, proven strategies, and our full professional expertise to every client engagement. However, the nature of SEO and digital marketing means that outcomes vary based on circumstances unique to each business.
SeamlessFlow offers AI-powered tools including, but not limited to, the AI Budtender chatbot, AI-driven marketing automation, and AI-assisted content creation. These tools generate recommendations and outputs based on available data, programmed logic, and machine learning models.
AI-generated content, product recommendations, and other outputs are provided as informational tools and are not a substitute for professional advice, including legal, medical, financial, or regulatory guidance. AI outputs may contain errors, inaccuracies, or outdated information. It is the client's responsibility to review, verify, and approve any AI-generated content before it is published or acted upon.
SeamlessFlow is not liable for any business decisions, customer interactions, or regulatory issues that arise from reliance on AI-generated recommendations or content. The client assumes full responsibility for the use and deployment of AI tools provided as part of our services.
SeamlessFlow offers a 30-day satisfaction guarantee for new clients on monthly service plans. If you are not satisfied with the progress or direction of your campaign within the first 30 days of service, we will work with you to identify concerns and make adjustments to your strategy at no additional cost.
This is not a money-back guarantee. The 30-day satisfaction guarantee means we commit to addressing your concerns and making reasonable changes to improve your experience. It does not entitle you to a refund of fees already paid.
To take advantage of this guarantee, you must communicate your concerns to us in writing (via email to info@seamlessflow.ai) within the first 30 calendar days of your service start date. This guarantee applies to the initial service period only and does not extend to subsequent billing cycles, service renewals, or add-on services.
All monthly service plans (Starter, Growth, and Custom) are billed on a month-to-month basis. There are no long-term contracts or commitments required. Your billing cycle begins on the date your service agreement is executed and recurs monthly on that same date.
You may cancel your monthly service at any time by providing 30 days' written notice via email to info@seamlessflow.ai. Your service will continue through the end of your current billing period after notice is received. No refunds will be issued for partial months or unused portions of a billing cycle.
One-time services, including website development and security audits, are non-refundable once work has begun. For website development projects, a deposit may be required before work commences, and the remaining balance is due upon project completion or as outlined in your service agreement.
Custom tier pricing, payment schedules, and any special billing arrangements will be documented in your individual service agreement.
To deliver effective results, SeamlessFlow requires your active cooperation. You agree to provide timely access to all necessary accounts and platforms, including but not limited to your Google Business Profile, website hosting and CMS, Google Analytics, Google Search Console, social media accounts, and any other tools relevant to the services being provided.
You agree to respond to communications, review requests, and approval requests from SeamlessFlow within a reasonable timeframe. Delays caused by your failure to provide access, information, approvals, or feedback may affect project timelines, campaign performance, and overall results. SeamlessFlow is not responsible for diminished outcomes resulting from client-caused delays.
You are responsible for ensuring that all information, content, images, and materials you provide to SeamlessFlow are accurate, lawful, and do not infringe on any third-party rights. You represent that you have the authority to grant SeamlessFlow access to the accounts and platforms necessary to perform the agreed-upon services.
All work product created specifically for the client, including website code, written content, graphic designs, and other custom deliverables, becomes the property of the client upon full payment of all associated fees. Until full payment is received, SeamlessFlow retains ownership of all work product.
SeamlessFlow retains the right to showcase completed work in our portfolio, case studies, and marketing materials, unless you specifically request otherwise in writing. We will not disclose confidential business information in any portfolio or marketing use.
SeamlessFlow's proprietary tools, processes, methodologies, AI models, automation workflows, templates, and frameworks remain the exclusive property of SeamlessFlow. Your service agreement grants you a license to benefit from these tools during the term of service, but does not transfer ownership of any proprietary SeamlessFlow technology.
To the maximum extent permitted by applicable law, SeamlessFlow's total liability for any claims arising out of or related to these terms or our services shall not exceed the total fees paid by the client to SeamlessFlow during the three (3) months immediately preceding the event giving rise to the claim.
In no event shall SeamlessFlow be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business opportunities, or loss of data, regardless of whether such damages were foreseeable or whether SeamlessFlow was advised of the possibility of such damages.
SeamlessFlow is not liable for any negative impacts resulting from Google algorithm changes, third-party platform policy updates, search engine deindexing, changes in market conditions, or actions taken by competitors. Additionally, SeamlessFlow is not responsible for the client's compliance with federal, state, or local cannabis industry regulations.
You agree to indemnify, defend, and hold harmless SeamlessFlow.ai, its owners, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your business operations and practices; (b) your violation of any applicable law or regulation, including cannabis industry regulations; (c) your misuse of our services or AI tools; (d) any content or materials you provide to us; or (e) your breach of these Terms of Service.
This indemnification obligation shall survive the termination of your service agreement and these Terms of Service.
SeamlessFlow's services are intended exclusively for legal, licensed cannabis businesses operating in compliance with all applicable state and local laws. By engaging our services, you represent and warrant that your cannabis business holds all required licenses and permits and operates in full compliance with the regulations of your jurisdiction.
SeamlessFlow does not provide legal advice regarding cannabis licensing, regulatory compliance, or any other legal matters. We strongly recommend consulting with a qualified attorney who specializes in cannabis law for any legal questions related to your business operations.
You acknowledge that the cannabis industry is subject to rapidly evolving regulations at the federal, state, and local levels. SeamlessFlow is not responsible for changes in law or regulation that may affect your business or the services we provide. It is your sole responsibility to ensure ongoing compliance with all applicable cannabis laws and regulations.
Both parties agree to treat all non-public business information shared during the course of the service relationship as confidential. This includes, but is not limited to, business strategies, financial information, customer data, marketing plans, proprietary processes, and any other information that is not publicly available.
SeamlessFlow will not share your business data, analytics, strategies, or any confidential information with your competitors or any unauthorized third parties. We may share information with trusted subcontractors or tools necessary to deliver your services, provided they are bound by equivalent confidentiality obligations. This confidentiality obligation survives the termination of the service relationship.
Either party may terminate the service relationship by providing 30 days' written notice to the other party via email. SeamlessFlow may terminate services immediately, without the 30-day notice period, in the event of non-payment, violation of these Terms of Service, or if continuing the relationship would expose SeamlessFlow to legal or regulatory risk.
Upon termination, you retain ownership of all work product that has been fully paid for. SeamlessFlow will provide reasonable transition assistance, including transferring access to accounts, delivering final files, and providing documentation necessary for you or a new provider to continue your marketing efforts.
Any outstanding balances for services rendered prior to termination remain due and payable. Termination does not relieve either party of obligations that accrued prior to the termination date, including payment obligations, confidentiality, and indemnification.
SeamlessFlow reserves the right to update or modify these Terms of Service at any time. If we make material changes, we will notify active clients at least 30 days in advance via email to the address on file. Updated terms will also be posted on this page with a revised "Last Updated" date.
Your continued use of our services or website after the 30-day notice period constitutes acceptance of the updated terms. If you do not agree with the changes, you may terminate your service in accordance with the cancellation provisions outlined in Section 6.
If you have any questions about these Terms of Service, please contact us:
Email: info@seamlessflow.ai
Phone: (347) 749-8146
Location: New York, NY