FAQ

Questions, answered

The things business owners ask us most. Don't see yours? Text us.

Getting started

  • How do we get started?

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    seamlessflow.aiAuthor Text or call us. We set up a discovery call, learn about your business and goals, then audit your Google profile and social accounts to see where you stand. You get a quote with the right package. Once you approve it, we start onboarding.

  • How fast can we get going?

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    seamlessflow.aiAuthor It depends on your package and what the audit finds. You can see results in as little as 30, 15, or 7 days depending on the package. By results we mean your first videos live and real numbers coming in.

  • Do I have to be on camera?

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    seamlessflow.aiAuthor No, but it helps. People buy from people, and owners on camera usually perform best. If that's not you, your team can be the face, or we build content around the work itself. Either way, we write what to say and coach you through it.

  • How much of my time does this take?

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    seamlessflow.aiAuthor Not much. On shoot day we come to you and film at your shop, office, or job site. The scripts are a guide, not lines to memorize. You say it your way, in your own words and your own rhythm. Between shoots, film a few stories from the shot list we send and review content when it's ready. We handle the planning, editing, posting, and ads.

Pricing and contracts

  • How much does it cost?

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    seamlessflow.aiAuthor Packages start at $3,000, $4,500, and $8,000 a month. Your final price is set after your audit, based on your market, locations, and shoot volume. There's also a one-time onboarding fee set by what the audit finds. Ad spend is separate and paid directly to the platforms. Accounts that are already in good shape cost less to start. See what's in each package.

  • Is there a contract?

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    seamlessflow.aiAuthor Launch and Growth have a 3-month minimum. Full Service has 6 months. Content builds on itself, and the first months are when we learn what your audience responds to. After the minimum, it's month to month with 30 days' notice.

  • Is ad spend included?

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    seamlessflow.aiAuthor No. You pay the ad platforms directly with your own card, so you always see exactly where your money goes. We never mark up your ad spend.

  • Do you travel?

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    seamlessflow.aiAuthor Yes. We're based in New York City and travel for clients. Shoots outside the area include a travel fee, quoted up front.

The content

  • What platforms do you cover?

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    seamlessflow.aiAuthor Instagram, Facebook, TikTok, and YouTube on every package. Full Service also covers Google SEO and your Google Business Profile.

  • Do I approve content before it goes live?

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    seamlessflow.aiAuthor Yes. We send everything for review first. You have 2 business days to approve or ask for changes, so your schedule never stalls.

  • How many revisions do I get?

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    seamlessflow.aiAuthor One round per video is included. Most changes are small because the scripts are approved before we film.

  • Who posts, and do you need my password?

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    seamlessflow.aiAuthor We post for you. Where the platform allows it, we ask to be added as a partner or manager instead of using your password. You always stay the owner of your accounts.

  • Will you reply to comments and DMs for me?

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    seamlessflow.aiAuthor On Growth and Full Service, yes. During onboarding we build a reply guide with you: approved answers to the questions you get most. We handle those replies, and Full Service adds auto-replies where the platform allows it. Anything that needs your expertise, like quotes or technical questions, gets sent straight to you so no lead slips through. You're the expert, so you always get the final word.

  • Do I own the content?

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    seamlessflow.aiAuthor Yes. Once paid, the final videos are yours to use for your business. Raw footage is available on request for a fee.

Results

  • How long until I see real results?

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    seamlessflow.aiAuthor First videos and numbers come fast. Steady leads usually build over the first 3 to 6 months as we learn what works and put ad money behind it. Every month gets sharper than the last.

  • Do you guarantee results?

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    seamlessflow.aiAuthor No honest agency can guarantee views, followers, or sales. Platforms change, and results depend on your market and how you treat your customers. What we guarantee is the work: a clear plan, content on schedule, and honest numbers every month.

  • How do you report results?

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    seamlessflow.aiAuthor On the discovery call we agree on the number that matters to you, like calls, bookings, or sales. Reports track that, not just likes. Launch gets a monthly report, Growth every two weeks, and Full Service weekly with a strategy call.

  • Do I need ads, or is organic enough?

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    seamlessflow.aiAuthor Both work better together. Organic posts show us which videos people actually like. Ads take those winners and put them in front of more of the right people, faster.

  • What if I'm not happy?

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    seamlessflow.aiAuthor Tell us. We'll look at what's not working and change it in the next month's plan. After your minimum term, you can cancel any time with 30 days' notice.

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